Change is here, and it’s good.
Our new site is now live.
You’ll find the new Vistaprint website is easier to use and it’s faster to find the products you need. Plus, you’ll have access to lots of brand-new products.
Questions & answers
How do I log in?
Like our old site, you can log in at the top right of the page. If you’ve forgotten your password, click on Forgot password on the sign-in page and we’ll send you an email to reset it.
Are all my account details saved?
Yes, all of your stored details like addresses and saved payment methods will be in your account when you log in.
Can I still access my old designs and image uploads?
Yes. You will still be able to see all of your previously designed products in My Projects. All previously uploaded pictures are available in My Uploads. However, our calendar experience has changed so you’ll need to start calendar projects over again. You can always reach out to our team if you are having trouble accessing an old design or have any questions.
Can I still see my order history?
Yes, your order history is saved, so you will be able to see them in your account when you’re logged in.
How can I find the product I’m looking for?
Although our layout is a little different, you can still find all the products you may need at the top of the page. You can also use the search bar if you’re looking for something specific.
Can I design products on my mobile?
Yes. We’ve made some updates to our design studio to make it easy for you to upload and design your product on your phone or tablet.
We are here to help
We know it’s an adjustment, but our team is always here to help with anything you need. Feel free to reach out to our team or take a look at the Help Centre FAQ for more information.
What’s changed on the site?
Here, we’ve outlined some of the major improvements we’ve made to our site.
Brand new products.
We offer you lots of new products on our new site. As we expand our product range, you’ll be able to find more products to drive your business forward or to surprise your friends and family.
New product descriptions.
Our product pages look different than before. We’ve updated the layout to make it easier for you to find what you need quickly. Information like specifications, templates, options, frequently asked questions (FAQs) and reviews are all in sections, so you can switch between them without having to scroll down the page. Plus, all the important info on price, availability and options is all at the top, so you can concentrate on getting started with your design.
Three million new icons available.
We’ve added a lot of new icons to our design studio. Three million to be exact. This means you have a wide range of designs to choose from to make your unique creation stand out.
Improved site search.
We’ve improved the search bar at the top of the page. What does that mean for you? Now you’ll see suggestions for your search right away. These optimized results make your search significantly faster.
Order status bar.
We’ve added a quick way for you to see that status of your order. When you’re logged in, you’ll be able to quickly see if your order has been dispatched and an estimated delivery date – all on the homepage.
Studio improvements.
We’ve made a lot of improvements to our design studio to make your design process a lot smoother. We also added a Live Help feature, so if you need some design help while you’re creating your own product, it’s just a click away.
For detailed updates on what’s changed in our studio, see our Help Centre.
New design services.
You can now work with a designer yourself via 99designs by Vistaprint. Partner with a professional to create a new logo or design for your business, and build your brand with custom designs.
Help when you need it.
If you have any questions, please take a look at our Help Centre. And, as always, we’re here to help if you need it via email, live chat or call us at [Phone]
